FAQs
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Frequently
Asked Questions
We haven't found a system yet we couldn't connect to and we don't plan on starting any time soon. Because of the modern technology we use, we can confidently say that we can connect to anything.
We have decades of experience of working through client data line-by-line, understanding inconsistencies and errors and turning it into a cleansed, meaningful data set.
This is up to you, but typically a daily refresh hits the spot nicely.
There isn't a practical limit to the number of users, and we don't charge by user, as we want more of your team to be able to see what's relevant to them, which means you can maximise performance without worrying about any increase in costs.
That's exactly what we do. We have 10+ languages covered within the team and have long experience of working across borders, cultures, and jurisdictions, so you can trust us to deliver wherever you need us.
Of course this depends on the situation, what you'd like us to do for you, and other circumstances. That said, we would typically expect full payback within just a few months, and guarantee you will be a satisfied customer.
This rests on two key pillars: (1) efficiencies brought about by well-designed workflows, including time-saving automation; and (2) AI-powered collections strategies, that enable activities to be much more effective in outcomes. So you really can have your cake and eat it.
As POP Collect is a true SaaS product, we really can do everything as normal, remotely. With video conferences, and online communications and document sharing, we can implement as effectively and promptly as ever to customers all around the globe.
We can suggest configurations for you, once we've understood more about how your business works, but can equally configure entirely bespoke to your requirements. You will have insights, as standard, to understand how effective your strategies are over time, and approved users can refine your configuration over time, with our help if required, to maximise effectiveness.
For any qualified lead, we are very happy to provide contactable references before the purchase button is pressed. And unlike many businesses, we don't need to be part of the conversation, so you can trust the feedback to be sincere.